Terms of service
Welcome to seraphienne.shop — your destination for thoughtfully crafted products and seamless shopping experiences. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.
Your Account
You’re responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately if you suspect unauthorized access.
Orders & Payments
All orders are subject to availability and confirmation. We accept major payment methods securely processed through trusted gateways. Prices displayed are final unless otherwise stated, and applicable taxes or fees will be clearly shown at checkout.
Shipping & Delivery
We strive to ship orders promptly and provide tracking details whenever possible. Delivery times may vary depending on location and carrier performance — but we’re always working to get your items to you faster and smarter.
Returns & Exchanges
We stand by the quality of our products. If something isn’t quite right, reach out within 30 days of receipt, and we’ll help you resolve it — whether that’s a replacement, exchange, or refund, based on eligibility.
Intellectual Property
All content on seraphienne.shop, including text, graphics, logos, and designs, is owned by or licensed to us. Unauthorized use, reproduction, or distribution is strictly prohibited.
Limitation of Liability
To the fullest extent permitted by law, seraphienne.shop and its operators shall not be liable for indirect, incidental, or consequential damages arising from your use of this site or any related services.
Governing Law & Disputes
These terms are governed by applicable laws without regard to conflict of law principles. Any dispute arising from or relating to these terms will be resolved through good-faith discussion first — and, if needed, through fair and efficient resolution processes.
Changes to These Terms
We reserve the right to update these terms periodically. Continued use of seraphienne.shop after changes are posted means you accept the revised terms.
Need Help?
We’re here for you — fast, friendly, and fully committed. Reach out anytime at guadalupbradshaw2369@gmail.com. Let’s make every interaction count.